Our Services

Our engineers are friendly and experienced. All work provided is of the highest standard and documented and supported for 30 days after completion. Training is also provided, if required, ensuring our clients can achieve the benefits of the services rendered.

After the 30-day support period, we are always happy to look after and maintain systems for incredibly well-priced support contract fees.

We are able to supply engineers and consultants to fulfill most requirements. These include:

Providing contracted Helpdesk and support resources.

Coverage for staff holidays or sick leave.

Services List

Network Security and Filtering
Remote Connectivity And Access
Voice Over IP And PBX Services
Disaster Recovery Backup Solutions And Cloud Replication
Database And Web Development
Computer And Network Configuration And Installation
Systems Upgrade
Managed IT Services
Remote Management
System Appraisal And Recommendation
WiFi Installation And Centralised Management

Managed IT Services

Ensure that your IT operations run optimally & predictably while keeping your critical data safe and secure.

Managed It Services provide the best value for your dollars, by providing a complete solution for your IT needs at a fixed monthly rate.

Proactive monitoring & maintenance detects and solves potential issues before they become problems, ensuring that your business runs smoothly at all times.

Onboarding and Transition Process

We have a specific methodology for onboarding new managed IT clients.

Initial Managed IT Services Proposal Phase

The assigned Account Manager documents client basic infrastructure and service requirements.

We provide a comprehensive Managed IT Services Proposal for budgetary purposes until on infrastructure audit is performed for final pricing.

The Managed IT Services proposal agreement is reviewed and approved by the client in principle.

Detailed Documentation Phase

An infrastructure audit is initiated.

The Account Manager will provide the audit document, infrastructure enhancement recommendations and finalized Managed IT Services Proposal for review and acceptance.

Managed IT Services Proposal Review & Acceptance Phase

The final Managed IT Services Proposal is approved by the client with the intention to proceed.

We provide the service inclusions and start date for final acceptance and signature.

Transition Schedule Phase

A Project Manager is assigned for the onboarding.

The Project Manager provides detailed transition milestones including Managed IT Services onboarding schedule, support services how-to documentation, security requirements review, staff training, monitoring & remote service capabilities and any required infrastructure enhancement projects with dates and timelines

Obtain necessary systems access.

Finalize service support cut-over date support provided during initial stages of transition

Regular business and service reviews are scheduled by the Account Manager.

Managed IT Services onboarding process complete

Contact Us

Serving clients across Point Edward, Sarnia, Petrolia, Forest, Arkona, Chatham-Kent, Grand Bend, Strathroy, London and surrounding areas.